CES 1412 - A Manager's Guide to Human Behavior

Maximize your positive impact on others and develop more productive working relationships by gaining a better understanding of human interaction in the workplace. Techniques and principles that will be addressed include: leadership style, understanding human needs and motivations, problem solving techniques, and communicating in a non-threatening manner. Discover what makes people "tick" and coach individuals to achieve their potential. All materials are included in the course cost.*